Frequently Asked Questions

About the SPCA of Texas

Donations

Clinics Spay/Neuter and Animal Wellness Services

Adoptions

Surrendering Owned Animals Reservation Required

Volunteering

Lost and Found

Preventing Cruelty and Abuse

Education and Social Service Programs

Other


What is the SPCA of Texas and what does it do?

The SPCA of Texas is the leading animal welfare agency in North Texas with two shelters and three spay/neuter clinics located in Dallas and McKinney, and serves as an active resource center providing an array of programs and services that bring people and animals together to enrich each others' lives.

A comprehensive animal welfare agency, the SPCA of Texas is not affiliated with any other entity and does not receive general operating funds from the City of Dallas, State of Texas, federal government, or any other humane organization.

Learn more about us.

Where are you located and what are your hours of operation?

The SPCA of Texas is comprised of two shelters and three spay/neuter and veterinary wellness clinics in Dallas and McKinney, TX. We also feature adoptable pets at a host of other offsite venues.

See our hours, locations and directions.

See our calendar of events.

Is the SPCA of Texas a “no kill” shelter?

No, but we have no time limits and we do not euthanize animals for lack of space. We are a managed intake shelter. We do, however, euthanize animals for aggression and for untreatable and/or contagious illnesses based upon available treatment space and SPCA of Texas policies.

Once a reservation is secured, an animal will not be turned away because of looks, breed or non-contagious, treatable health conditions based upon available treatment space and SPCA of Texas policies. The only factors that determine whether an animal is adoptable are the results of the health and behavior evaluations.

Learn more about our philosophy.

How long do you keep the animals at your shelters before they are euthanized?

We do not place any time limits on how long animals can stay with us. We shelter many animals for weeks and sometimes months while we try to find homes for them.

Visit our adoptable pets online.

How is the SPCA of Texas different from other shelters?

The SPCA of Texas will accept any previously owned animal for which we have space and that passes the behavior and health evaluations. Once a reservation is made, an animal will never be turned away due to looks, breed or non-contagious, treatable health conditions based upon available treatment space and SPCA of Texas policies, and the person surrendering the animal will always be given their options in order to make an informed decision on whether or not to surrender the animal. We also have a variety of programs such as our clinics, Rescue and Investigations, educational and social outreach and offsite adoptions that ultimately help in finding homes and keeping animals in homes.

How do I make a donation to help the SPCA of Texas?

We are a private nonprofit organization. We spend an average of $500 on every animal adopted, much more than our adoption fees. If you would like to help us, you can make a secure online donation or print out a donation form and mail or fax it to us.

The SPCA of Texas always respects the privacy of its donors. We do not sell or exchange any individual donor information. View our privacy policy online for more information.

Make a secure online donation today.

I’d prefer to give the gift of supplies the SPCA of Texas needs. What items are most needed?

Our top six, most-needed wish list items are liquid laundry detergent, bleach, paper towels, EZ Cheeze, newspapers and blankets or towels. See our complete wish list.

I’d like to make a gift in honor or in memory of a person or a pet. How do I do that?

Of course! You may make a gift to the SPCA of Texas in honor or in memory of a special person or pet online or mail it to us at:

SPCA of Texas
ATTN: Development
2400 Lone Star Drive
Dallas, Texas 75212

Will you spay or neuter my pet at your shelter?

Yes! Each and every pet up for adoption has already been spayed or neutered

We also provide low-cost spay and neuter as well as veterinary wellness services for those who could not otherwise afford to do so at our two clinics.

See our hours, locations and directions

Book a spay or neuter appointment online today.

For other low-cost veterinary wellness services, call 214-742-SPCA (7722) today to make an appointment. Pricing is available online.

Where are your clinics located?

The SPCA of Texas features three spay/neuter and animal wellness clinics, our Martin Spay/Neuter & Wellness Clinic in DallasVillage Fair Spay/Neuter and Wellness Clinic in South Dallas and our Perry Spay/Neuter and Wellness Clinic in McKinney.

You may make a spay/neuter appointment online or call 214-742-SPCA (7722) to make any appointment.

What services to your clinics offer and how much do they cost?

Our focus is low-cost spay/neuter surgeries, annual exams, vaccines, heartworm preventative and preventive care for pets belonging to people with low incomes.

View a full list of services and prices online (subject to change).

We are not equipped to assist with emergency medical care situations. For more extensive or emergency veterinary care, you will need to see a full service vet or emergency animal clinic. Our corporate partner, VCA Animal Hospitals, has options available for more extensive or emergency veterinary care.

My dog is heartworm positive. What can I do?

The SPCA of Texas refers heartworm positive dogs of our veterinary clinic clients to VCA Animal Hospital locations for treatment. All SPCA of Texas Spay/Neuter and Wellness clinics provide heartworm tests, heartworm preventative medication and all pre-heartworm treatment tests (x-rays and bloodwork) to our veterinary clinic clients.

The easiest and least expensive way to make sure dogs (and cats) stay heartworm free is to keep pets on heartworm preventative medication at all times. Before you start your pet on heartworm preventative, you must first get him tested to make sure he is heartworm free. The SPCA of Texas provides testing for heartworm disease, as well as preventative medication. Call 214-742-SPCA (7722) today to schedule your pet’s appointment at the SPCA of Texas Spay/Neuter and Wellness Clinics in Dallas or McKinney.

How do I adopt a pet from the SPCA of Texas?

Visit our online gallery of available pets (updated hourly, seven days a week).

Then come to one of our shelters, satellite adoption center or offsite adoption event.

Does the SPCA of Texas have other animals for adoption besides dogs and cats?

Yes! Although people most often associate the SPCA of Texas with dogs and cats, we offer other animals for adoption such as horses, pigs, sheep, birds, donkeys, ponies, cows, goats, ducks, chickens, rabbits, ferrets, rabbits, rats, guinea pigs and mice. All of these adoptable animals can be seen online. Livestock animals require a separate adoption application (this process is different from adopting a dog, cat or small mammal). You may complete this application in advance on our Livestock and Other Animals page.

What is a VIP Pet?

A VIP pet at the SPCA of Texas is any animal (excluding livestock) that has been available for adoption for over 30 days.

I adopted my pet from the SPCA of Texas and need to update the information associated with my pet's microchip ID. Who do I contact?

You can contact 24PetWatch at 1-866-597-2424 or http://www.24petwatch.com/.

How much does it cost to adopt a dog and what is included in the adoption?

  • Puppies 0-6 months: $250
  • Adult dogs 6 months or older: $125
  • VIP dogs: $50
  • Senior dogs 7 years and older: $50

The adoption fee includes:

  • Spay or neuter surgery
  • 30 Days Pet Health Insurance provided by PetHealth
  • Physical exam
  • Health evaluation
  • Behavior assessment
  • Distemper vaccination
  • Kennel cough (Bordetella) vaccination
  • Rabies vaccination (if at least 4 months old)
  • A rabies tag
  • Starter bag of Hill's Science Diet Dog Food
  • Flea/tick treatment
  • Heartworm test (adults)
  • Heartworm preventative (puppies & adults)
  • Free heartworm treatment for all heartworm positive dogs thanks to our partnership with VCA Animal Hospitals
  • De-worming treatment
  • Microchip
  • Follow-up support
  • Free health examination within fourteen days of the adoption thanks to our partnership with VCA Animal Hospitals
  • A temporary leash
  • A microchip

***Please note that you must have a valid picture ID in order to adopt an animal from the SPCA of Texas.

How much does it cost to adopt a cat and what is included in the adoption?

  • Kittens: $125
  • Cats: Name your own price, and also two for one

The adoption fee includes:

  • Spay or neuter surgery
  • 30 Days Pet Health Insurance provided by PetHealth
  • Physical exam
  • Health evaluation
  • Behavior assessment
  • Feline Rhinotracheitis, Caleci and Pan-Leukopenia vaccination as appropriate
  • Kennel cough (Bordetella) vaccination
  • Rabies Vaccinaiton (if at least 4 months old)
  • A rabies tag
  • Starter bag of Hill's Science Diet Cat Food
  • Flea/tick treatment
  • De-worming treatment
  • Microchip
  • Follow-up support
  • Free health examination within fourteen days of the adoption thanks to our partnership with VCA Animal Hospitals
  • a temporary carrier
  • and a microchip

***Please note that you must have a valid picture ID in order to adopt an animal from the SPCA of Texas.

What forms of payment will you accept?

We accept cash, checks, Visa, MasterCard, Discover and American Express. ***PETsMART only accepts CASH OR CHECK as payment for cat adoption fees ***

Can you hold an animal for me?

We do not hold animals or take payment over the phone to reserve animals. We adopt strictly on a first come, first serve basis.

Why won't you hold an animal for me?

The SPCA of Texas has decided not to put animals on hold based on past experience. An overwhelming number of the animals that were put on hold by potential adopters were never adopted. Also, potential adopters must be present to fill out an application before we can approve an adoption.

Can I decide not to have my animal spayed/neutered?

No. Any animal that is released from an animal shelter must be spayed or neutered under Texas law.

What if the dog I'd like to adopt is Heartworm positive?

Any adoptable shelter dog that tests positive for heartworms will be treated for the disease after adoption, at no cost to the adopter, by SPCA of Texas partner VCA Animal Hospitals. The adopter may choose the Metroplex-area VCA Animal Hospital location from a list given to the adopter at the time of adoption. This partnership will provide the best total care for heartworm positive dogs in treatment, as the animals will have access to emergency care and overnight stays if necessary.

The easiest and least expensive way to make sure dogs (and cats) stay heartworm free is to keep pets on heartworm preventative medication at all times.

Do you sell animals for research?

No.

I am not able to keep my pet and need to surrender him or her to the SPCA of Texas. Can I bring it to you?

Yes. See our Reservation Required pages for information about bringing your pet to us.

The SPCA of Texas accepts dogs, cats, livestock and small mammals for relinquishment on a reservation required basis.

Why is the SPCA of Texas a Reservation Required shelter?

By mandate of the SPCA of Texas’ board of directors, the SPCA of Texas does not euthanize animals for lack of space. Due to limited resources, the SPCA of Texas is not able to take in unlimited animals, is a Reservation Required shelter.

The SPCA of Texas does not take in stray animals for surrender in an effort to increase the likelihood of a stray being reunited with their owner. Instead, people finding a stray animal will be directed to the animal control agency closest to where the animal was found. The SPCA of Texas is asking the community to be a partner in the process of finding new homes for animals.

How does the Reservation Required process work?

From a resource standpoint, we are unable to take in an unlimited numbers of animals and not euthanize for space.

Animals will be taken in by reservation only, based on available space, which will be made on a first come, first served basis. Calls to make reservations for the surrender of an animal will be answered from 8 a.m. to 5 p.m. Mondays through Fridays. At the Jan Rees-Jones Animal Care Center, reservations may be made up to a week in advance, and are seen seven days a week between Noon and 5 p.m. At the Russell H. Perry Animal Care Center, reservations may be made daily, and are seen seven days a week between Noon and 5 p.m. The phone number to make a reservation is 214.742.SPCA (7722).

Each reservation will be scheduled 20 minutes apart so that all animals under six months can be assessed with health evaluations and all animals six months and older can be assessed with health and behavior evaluations while the owner waits.

Upon completion of the evaluation(s), notification will be given whether or not the animal will be eligible to be placed in the SPCA of Texas’ adoption program. After they are fully briefed on the evaluation outcome, each person will be given a final option to leave the animal with the SPCA of Texas or take it with them.

There is no surrender fee for dogs, cats or small mammals.

The following surrender fees apply to persons wanting to surrender a livestock animal(s):

  • $50.00 per small livestock (pigs, goats, sheep)
  • $100.00 per large livestock (horses, cows, donkeys)

The SPCA of Texas will not require a reservation but does require a surrender fee of $50.00 be paid for owner requested euthanasias (if the SPCA of Texas concurs).

What are the benefits of this process?

There will be less euthanasia, however the option will still be available for those animals that do not pass the health and/or temperament evaluations or for those animals that are injured or too sick to be treated.

Once a reservation is secured, an animal will not be turned away because of looks, breed or non-contagious, treatable health conditions based upon available treatment space and SPCA of Texas policies. The only factors that determine whether an animal is adoptable are the results of the health and behavior evaluations.

More animals will be treated for minor health issues. All animals with treatable conditions will always be treated under veterinary supervision until the animal is healthy or the condition is no longer treatable.

With more decision-making directed towards people bringing in their animals, there is hope of more pet ownership responsibility and less surrenders.

How is it determined which animals are considered adoptable?

Upon surrender, each dog will go though a health evaluation and our S.A.F.E.R. (Safety Assessment For Evaluation Re-homing) dog behavior evaluation program. The S.A.F.E.R. test focuses on learned behaviors, sensitivities and problem solving. This test provides shelter staff with the ability to evaluate a dog’s behavior accurately and efficiently.

A cat’s behavior will be evaluated based on its temperament shown during the intake procedures and the health evaluation.

What happens when an animal is deemed un-adoptable?

If an animal is deemed not adoptable at the time of their reservation, the person who brought the animal in is given the following options: to keep the pet and/or to take the animal to a veterinarian for treatment, to seek placement at a local animal shelter or rescue group or owner requested euthanasia (if the SPCA of Texas concurs). A surrender fee of $50.00 will be required for owner requested euthanasias.

Does the SPCA of Texas take in stray animals?

The SPCA of Texas does not take in stray animals for surrender in an effort to increase the likelihood of a stray being reunited with their owner. Instead, people finding a stray animal will be directed to the animal control agency closest to where the animal was found.

Will there be space for Rescue and Investigations animals?

Animals that are brought to the SPCA of Texas through the organization’s Rescue and Investigations department will remain separate from the regular intake of owner-surrendered animals, not affecting the number of spaces available to owner-surrendered animals each day. These animals will be given the same evaluations as any other animal that comes through the system in order to determine whether or not they are adoptable.

Will the SPCA of Texas be working in conjunction with Animal Control?

We work closely with animal control agencies in the surrounding areas through the transfer of animals to the SPCA of Texas for adoption from the animal control agencies to the SPCA of Texas as space permits.

How long will animals remain in shelter?

All healthy, treatable and non-aggressive animals will stay in the shelter until adopted unless the animal contracts a contagious, non-treatable illness or becomes behaviorally un-adoptable. The SPCA of Texas has never placed a limit on the amount of time animals stay in the shelter. As long as they stay happy and healthy, they’ll stay at the SPCA of Texas, waiting for homes.

Are there any circumstances that would not require a reservation for an animal to be taken in to the SPCA of Texas?

The SPCA of Texas does not require a reservation for owner requested euthanasias (if the SPCA of Texas concurs). A surrender fee of $50.00 will be required for owner requested euthanasias.

I need to have my pet "put to sleep." Can the SPCA of Texas help?

Yes, we can euthanize your pet at your request the SPCA of Texas agrees that the euthanasia is appropriate.

How do I become a volunteer for the SPCA of Texas?

We’d love to have you as a volunteer! Please visit our volunteer pages online to learn more and complete a volunteer application.

What kinds of things do your volunteers do?

SPCA of Texas volunteers help in many ways that make our work providing every animal exceptional care and a loving home possible. Some of our volunteers help us clean kennels and socialize our animals while others walk dogs, brush cats and help customers find the perfect pet for their lifestyle. Volunteers also help us with administrative duties.

All volunteers are required to be 18 years of age or older. If you are between the ages of 12 and 17, you may volunteer with a parent or legal guardian also becomes a volunteer and attends with you.

Our volunteers help out from 8:30 a.m. to 6:00 p.m., seven days a week.

How do I become a foster volunteer?

You can foster an animal once you complete your volunteer orientation, foster training and a home check.

I've found a lost/stray pet. What do I do? Can I bring it to you?

The SPCA of Texas does not take in stray animals for surrender in an effort to increase the likelihood of a stray being reunited with their owner. Instead, people finding a stray animal are directed to the animal control agency closest to where the animal was found.

Take a look at a listing of local animal control agencies.

I’ve seen someone who I think is abusing/neglecting their pet (s). Can you help?

Yes. Our Rescue & Investigations staff investigates reports of animal abuse or neglect throughout eight counties (Dallas, Ellis, Fannin, Grayson, Hunt, Kaufman, Rains & Van Zandt).

To reach our Rescue & Investigations team, please report suspected cruelty or abuse online or call 214-742-SPCA (7722).

I'm a teacher/youth group leader and would like the SPCA of Texas to visit our students. Do you have any programs that teach kids about animals?

Yes! Our Humane Educators provide free presentations throughout the metro area, free of charge. For more information, visit our Humane Education page online.

Setup your classroom's animal lesson by calling Michelle Douglas at 214-461-1811 or complete an online information request form and someone from the SPCA of Texas will contact you.

What social service programs do you offer?

The SPCA of Texas offers a variety of programs which enhance our human experience through interaction with animals.

Programs that educate children, assist people and pets in need, reunite lost pets with their families, counsel people whose pets have passed away and provide for pets that outlive their owners. These programs include: Humane Education, Pet Grief Counseling and Compassion Connection.

Do you have any available jobs at the SPCA of Texas?

Please take a look at our Employment pages today to see if we currently have any job postings.

What are the SPCA of Texas’ major events?

The SPCA of Texas has three major events each year and many smaller events. Learn more about Paws Cause, Strut Your Mutt (fun run/walk and timed run) and Fur Ball (gala) or see our online calendar for more information.

I’m looking for annual reports and other SPCA of Texas news and publications. Where do I find them?

You can find all of that and more on our News pages online.

How do I register to receive electronic communications from the SPCA of Texas?

We’d love to count you as a part of the SPCA of Texas online family! You can register today quickly and easily.

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